Support Coordination
The Arc Davidson County & Greater Nashville’s Independent Support Coordination (ISC) program employs twelve independent support coordinators who support three hundred sixty adults and children with intellectual disabilities in twenty counties in Middle Tennessee. ISC management and staff at The Arc of Davidson County & Greater Nashville have a combined total of over 100 years experience working with people with disabilities.
The coordinators help people to plan for and access medical, dental and therapeutic care and support services which contribute to their self-sufficiency and participation in home, work and community life. Unfortunately, our agency is prevented by Department of Intellectual and Developmental Disabilities rules from providing other waiver funded direct services such as: day programs, supported living homes or transportation while contracted to provide Support Coordination. However, this allows us to preserve the independent aspect of the ISC's case management role and allows us to advocate freely for the best possible options for the person. Adults and children with intellectual disabilities who qualify for the Medicaid Waiver are eligible. The Arc provides Support Coordination for Katie Beckett Part B. Part B of the Katie Beckett Program serves children with disabilities or complex medical needs who are not enrolled in Medicaid. Eligible families may receive up to $10,000 annually for services to support their child. Within their budget, families can choose from various services, including premium assistance, a healthcare savings account, reimbursement for uncovered services, consumer-directed respite, supportive home care services, or community-based provider services.
The program is funded through a provider agreement with the Department of Disability and Aging.
Of the program’s many accomplishments, the one of which ISC program staff are most proud is our continued collaboration and participation with the Department of Disability and Aging in the development and promotion of person centered practices and policies throughout the state.
The Arc also provides Support Coordination in collaboration with the Department of Disability and Aging (DDA) to support children with intellectual and developmental disabilities who are in state custody or at risk of entering state custody. DDA has established a tiered approach offering direct care services, support for foster families, and home and community-based services for children with complex needs.
Independent Support Coordination Update
The State of Department of Disability and Aging has been working for several years to establish a comprehensive quality management system to measure the quality of services and supports provided by community-based providers.
We are more than happy to report that The Arc Davidson County & Greater Nashville’s Support Coordination program has received “Substantial Compliance” scores, an “Exceptional Performance” quality assurance performance rating.
As a result of this ranking, the State of Tennessee has determined that The Arc is exempt from program monitoring for the remainder of 2016.
Our congratulations go out to the, Directors of Support Coordination, and their entire staff for this remarkable and well deserved achievement.
For more information, please contact: Chinita Jones at (615) 321-5699 ext. 230 // cjones@arcdc.org.